Search for nothing

classic Classic list List threaded Threaded
3 messages Options
Reply | Threaded
Open this post in threaded view
|

Search for nothing

Aurora
Dear Sirs OR Madames,

I'm getting following trouble every time when I try to search from PATENTSCOPE search page. After I click the "search"  key, then it appears a new blank Web page.

first search page

new blank page


I have tried new IP but still can not work.
Could you please tell me what I need to do in order to use the search function?

Thank you~

Best regards,

Aurora
Reply | Threaded
Open this post in threaded view
|

Re: Search for nothing

patentscope-wipo
Administrator
Hello

The system is working fine at our end. Please try again with another browser (EI is no longer supported), another computer etc. If the issue still persists, please send us your IP address at patentscope@wipo.int
Reply | Threaded
Open this post in threaded view
|

Re: Search for nothing

Aurora
Dear Sir Or Madame 
Thank you for your reply. I tried Google Chrome and two other computers and the issue is still there. I will send my IP address to [hidden email] later. Please help me check out the problem.
Best regards
Aurora

patentscope-wipo [via WIPO PATENTSCOPE Forum] <[hidden email]> 于2020年5月11日周一 下午3:45写道:
Hello

The system is working fine at our end. Please try again with another browser (EI is no longer supported), another computer etc. If the issue still persists, please send us your IP address at [hidden email]


If you reply to this email, your message will be added to the discussion below:
http://wipo-patentscope-forum.2944828.n2.nabble.com/Search-for-nothing-tp7573977p7573978.html
To unsubscribe from Search for nothing, click here.
NAML