Issues with Patentscope ?

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Issues with Patentscope ?

RonaldN
We are currently experiencing issues with Patentscope, with only limited access to the basic bibliographic data of PCT applications. No access anymore to the relevant documents on the file of PCT applications.

Anybody facing similar issues ?

Thx
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Re: Issues with Patentscope ?

RonaldN
Looks like the issues have now been resolved.

:)
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Re: Issues with Patentscope ?

Devantoi
In reply to this post by RonaldN
Hi, I'm glad to hear the issue has been resolved for you but I'm still facing the same problem with the only the basic bibliographic information being displayed and only in one language.

Is anyone else still experiencing this?
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Re: Issues with Patentscope ?

Laury
Try to remove Patentscope cookies or cache.
max
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Re: Issues with Patentscope ?

max
Same issue. Intermittent...happened 3 weeks ago. Worked the next day. Happened 30 minutes ago. cleared cache and cookies...still didn't work, restarted my computer, then it worked...for 5 minutes...now not working again. All I see is the bibliographic info.

How do I fix this issue permanently ? I have many other colleagues that have the same issue.

Thank you.
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Re: Issues with Patentscope ?

RonaldN
There indeed seems to be intermittent issues with Patentscope. It works just fine right now as far as I am concerned, but I again experienced these issues earlier.
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Re: Issues with Patentscope ?

Olga
Same thing again - no document can be viewed
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Re: Issues with Patentscope ?

patentscope-wipo
Administrator
We are aware of the issue and working on fixing it asp. Thank you for your patience.
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Re: Issues with Patentscope ?

patentscope-wipo
Administrator
The issue has now been fixed